Rangetop Diagnostics
Monogram Rangetop
Monogram Rangetop
Error Codes
Meanings, severity levels, safe checks you can perform, and when to call a technician.
Enter the code shown on your rangetop display
Is it safe to keep using it?
Depends on code severity. Low/Medium codes often allow continued use, High severity requires immediate stop.
Can error codes be reset?
Some codes clear after power cycle. Persistent codes indicate underlying issues needing repair.
When should I stop using it?
Stop immediately for water leak codes, burning smell, or any High severity error.
Error Code Directory
Click any code for detailed troubleshooting steps
Low
Medium
High
Code
Meaning
Severity
Common Symptom
E1
Burner ignition failure
High
The electronic igniter fires repeatedly with a clicking sound, but no flame appears at the burner ports, leaving the burner surface cold after the knob is held in the ignite position.
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E3
Gas valve control fault
High
Turning a burner knob to the off position fails to extinguish the flame, indicating the electronically controlled gas valve is not closing in response to the control board's command.
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E5
Knob position error at startup
Medium
When the rangetop is powered up, one or more burners cannot be ignited and the control system displays E5, preventing normal cooking from starting.
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E7
Control board memory/firmware fault
Medium
The rangetop responds unpredictably to knob turns or control inputs — for example, a low-flame command produces high output, or the unit ignores the input entirely — suggesting corrupted operating logic.
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